Terms of use

Who we are

BlueWave provides ad accounts and tops them up. We have no legal entity and we don’t sign contracts. This page and your chat with the manager in Telegram are all the terms there are.

We work with people who are 18 or older and run advertising as a business. If you act for a team, you are entitled to accept these terms on its behalf.

What you get

• An ad account on Meta, TikTok, Google, Bing Ads, X or Telegram Ads. It is registered to the agency and you get access. You don’t become the owner of the account.
• Top-ups to the account balance.
• Account replacement, a balance transfer or a refund if the platform disables the account.

We don’t make creatives, set up campaigns or review ads. We don’t give advice on passing moderation.

You agree the platforms, the number of accounts and the delivery order with the manager before you pay. Agreements made in the chat are part of these terms. If they differ from this page, the chat agreements apply.

Payment

• USDT only: TRC-20 or BEP-20. The manager sends the address and amount in your group as an invoice image. The invoice is for payment only and is not a contract. We may not find a payment sent to a different address or on a different network.
• Payment first, access after.
• Your first payment can be a $300 test. After that, top-ups start at $500.
• Our rate depends on the total of your top-ups in the month: 10% up to $10,000, 8% from $10,001 to $50,000, 6% from $50,001. The rate is calculated on the top-up amount and deducted at once: at 10%, a $1,000 top-up puts $900 on the account. We apply the rate to the amount that actually reached us, after the network fee.
• You pay the network fee for the transfer. Address mistakes and exchange-rate swings are on the sender too.

Timing

These are our usual times, not a commitment with a penalty. Platforms and networks sometimes lag, and we have no influence on that.

What	Time
Account delivery after your payment is credited	within an hour
Top-up to the account balance	up to 15 minutes
Replacement of a disabled account	30–60 minutes from your report, 24/7
Transfer of the balance to a new account	up to 1 hour from your report
Refund of the balance in money	about 12 hours

If an account gets banned:

• Replacement is free and the number of replacements is not limited.
• Transferring the balance to a new account costs no fee.
• A refund goes to the wallet you topped up from. This also applies when the platform has frozen the money on the account.
• The balance is whatever you hadn’t spent on ads by the time the account was disabled.
• If you don’t want a replacement, we refund the balance only. The rate deducted at top-up is not refunded.

Replacements run 24/7 through your Telegram group. The manager is online 24/7, and the first reply usually comes within 15 minutes. We reply in your language.

Replacement and transfer times count from the moment you tell the manager about the ban.

What is on you

The platforms set the rules for advertising and bans. We don’t control them and can’t know in advance what a platform will decide about your account, campaign or creative.

You are responsible for your ads, your landing pages and the laws of the country where they run. Accounts must not be used for fraud, malware, weapons, drugs, human trafficking or child sexual abuse material. Don’t give access to third parties without agreeing it with the manager.

If a claim is brought against us because of your ads, you cover our documented costs of dealing with it.

What we don’t promise

• That a platform won’t disable an account, reject an ad or change its rules. For disabled accounts we have replacement and a balance refund.
• Ad results: impressions, conversions, income, payback.

We are not liable for lost profit, lost pixels, audiences and statistics, or for outages of the platforms, the blockchain and Telegram. Our liability is in any case capped at the unspent balance on your accounts. Where the law doesn’t allow liability to be limited, this limit doesn’t apply.

Ending the service

You can leave at any time by messaging the manager. We refund the unspent balance in about 12 hours, as for a disabled account. The rate deducted at top-up is not refunded.

We may suspend access if you broke the section “What is on you”, didn’t pay, or the law requires it. Where we can, we’ll warn you in the chat first.

Export your campaign data in advance: once access is revoked, it is out of reach.

What we never ask for

Your passport, verification codes and passwords to your personal accounts. If someone asks for them in BlueWave’s name, it isn’t us. What we do with data: How we handle data.

The site

The pages of the site are not a public offer. The text, design and logo of BlueWave are ours. Platform names and logos belong to their owners. We are not a partner or representative of Meta, TikTok, Google, Bing Ads, X or Telegram.

Disputes and changes

We first settle a dispute by talking to the manager and management in your group.

A new version applies from its publication date. We tell clients about material changes in their group. Terms agreed in the chat stay in force until the end of the paid period or until you agree to new ones.

Contacts

Manager on Telegram: @bluewave_mngr Data questions: [email protected]